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(BA006) Testing and Quality Assurance for the BA and QA Professional (Click for PDF version)

Duration: 2 days
CDUs (Continuing Development Units): 14
BABOK Compliance: BABOK Release 3
Description: Learn how QA responsibilities are distributed between the BA and QA professional over the project lifecycle. As you follow a project from initiation through to deployment and operations, you’ll learn and experience how BA and QA artifacts and activities fit together over the SDLC as you apply the V-Model. (The V-Model is widely used model outlining the relationship between product development and QA activities.) You’ll develop techniques to improve requirements-writing skills to create testable requirements, and acquire hands-on experience using essential V&V (Verification and Validation) techniques. The course includes use-case scenario testing, creation of the QA Plan, functional and non-functional (system) testing, QA metrics, Acceptance Testing, Decision Tables and Structured Walkthroughs, and incorporates BABOK 3, Six Sigma and Structured Testing guidelines.

Why Attend this Course?

Projects are frequently behind schedule and over-budget due to the numerous revisions often required until the software matches the needs of business stakeholders.

Most of these revisions can be traced to errors or omissions either:
In the business requirements documentation (the original agreement with the developers), or,
Due to bugs in the code.

Not only do errors and omissions increase project costs and turnaround times, they erode customer confidence.
By effectively employing Quality Assurance techniques, the BA and QA professional are able to improve project outcomes, by:
Verifying throughout the life cycle that the project does not stray from customer expectations.

Performing extensive and well-targeted tests on the software before it is released to unearth errors that have been introduced during analysis and development.

What Makes this Course Stand Apart?

Clear delineation of the distribution of QA responsibilities across the BA and QA Professional roles.

Full life cycle QA: The trainee learns through practice what QA deliverables to create at each stage of a project and how all of the resulting artifacts connect to each other to support QA over the SDLC.

Six-Sigma: Incorporates the most popular, current and effective QA approaches, including Six-Sigma.

The Job Aids: Each trainee receives invaluable Job Aids for use back at the office, including a complete test plan, test case template and a guide for Structured Walkthroughs.

Experience: Our course is written and delivered by professionals with extensive practical experience in Quality Assurance for IT projects.


Business Analysts
QA Professionals: QA Analysts, Testers, and their managers
Business users and developers who need to be able to test computer systems from a business and user perspective



Class Format

Trainees work in teams, developing a case study by performing QA activities over the course of a project. The instructor introduces each step by reviewing techniques required at that stage. Working individually or in groups (as appropriate for the step), trainees perform QA activities and create QA deliverables, with the instructor acting as mentor. After each step is completed, the instructor takes up common issues arising during the workshop.


Upon completion of this course, you will be able to:
Gain hands-on experience using essential testing techniques
Increase knowledge of the relationship between testing techniques and requirements documentation
Develop techniques to improve requirements writing skills to create testable requirements
Describe the BA and QA Professional’s role in testing
Describe the definition and goals of testing
Apply the principles of structured testing
Define different types of testing and know when to use each type of test on a project
Apply the V-Model
Create a QA plan
Perform a Structured Walkthrough to test requirements documentation
Perform Validation and Verification of requirements, design and coding deliverables
Review and ensure the quality of the testing strategy using Structured Testing
Design Functional and System (Non-functional) tests including black box test case techniques
Design an Acceptance Testing strategy
Describe QA metrics
Apply Six Sigma techniques to testing
Ensure complete test coverage with effective use of decision tables

On-Site Requirements

For each trainee:
1 pad of paper and pen

For the instructor:
Overhead screen projector or large colour monitor, connected to instructor’s PC

Included in Each Trainee’s Kit

Detailed course notes
Full workshop solutions
Job Aids booklet containing:
  > Templates
  > Examples
  > Glossary of technical terms

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Noble Inc. is an EEP (Endorsed Education Provider) for the IIBA (International Institute of Business Analysis) and an IBM® Advanced Business Partner.
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